Customer Service

 

CUSTOMER SERVICE

Eliza Tinsley’s Customer Service team provides first class customer support on a daily basis. We aim to make our customers’ experience smooth, efficient and as effortless as possible. We are here to listen and offer assistance on technical queries, delivery and stock availability and resolve any questions you may have.

 “We are ‘one of the best companies to deal with’ we offer ‘great service’ and sort out any problems big or small with negligible fuss in comparison to some of our competitors ‘thanks again, great customer service!’”

We boast a fleet of field based Area Sales Managers on the road to provide national coverage should you wish to speak to someone personally; and are here to support and advise on the best range for you and your store.

Both our office based and field sales teams are dedicated, experienced and extremely knowledgeable on all of our product ranges; but should they not be able to answer your query immediately; you can be guaranteed that your call will be returned as soon as possible.

Both teams are positive and extremely proactive; demonstrating our commitment to customer care.

We are accredited with ISO9000:2008 Quality Management system which is almost entirely focused on customer service once again reiterating why our team is one of the best in the Hardware sector.

Customer Service is available from 8:30 a.m. to 5.00 p.m. Please contact us on:

0121 502 0055 or

info@elizatinsley.co.uk